Orange

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelinesCOVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
9th April 2022

  • For visitors to all facilities effective from Wednesday 20 July 2022With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

    We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

    Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

    • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
    • No visitors under 16 to any part of our facilities.
    • No visitors to COVID +ve patients other than in exceptional circumstances.
    • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
    • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
    • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
    • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
    • Hand sanitiser stations are visible and must be used.

    By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

    Exceptions to the ‘one visitor’ policy

    • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
    • People attending Christchurch ED or Ashburton AAU can have one support person with them.
    • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
    • Parents/caregivers can be with their baby in NICU.
    • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
    • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

    Visiting patients with COVID-19

    • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
    • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

    You must NOT visit the hospital if you

    • are a household contact of a COVID-19 positive case
    • are COVID-19 positive
    • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

    Exceptions for people with disabilities

    An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

    Everyone visiting our facilities must wear a mask, no exceptions

    While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare. This is another measure to minimise the risk to vulnerable patients.

    Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

    More COVID-19 information

Leadership Team

Gloria Crossley

Gloria Crossley

Interim General Manager Canterbury Health and WCDHB Laboratories

Biography

Gloria has over 40 years’ experience in the health sector as a Registered Medical Laboratory Scientist (MLS) and whose roles have included Charge Scientist, Quality Manager, and Laboratory Manager. In addition, Gloria has worked across the sector taking responsibility for areas such as Pharmacy, Allied Health and Support Services.

Gloria has been a member of the National Directors of Allied Scientific & Technical, and a Board Member of Health Workforce New Zealand. She continues to be a member of the National Roundtable of Laboratory and Pathology Services.

Gloria’s passion for the health sector and particularly pathology services, leads her to work to assist with initiatives that will improve outcomes for the workforce and the community. As part of this, a major focus is working with people to encourage, foster and allow them to reach their full potential. She supports a team approach with a focus on the right person with the right skills, providing what is required to the right person, at the right location.

Assoc Prof Anja Werno

Assoc Prof Anja Werno

Chief of Pathology and Laboratories

MD, PhD, MBA, FRCPA, FFSc

Special Interests

Virus pathogenicity, respiratory viruses, novel & molecular diagnostics

Biography

Anja trained as a Clinical Microbiologist & Virologist in Auckland and Christchurch, and became a Fellow of the Royal College of Pathologists of Australasia (FRCPA) in 2004.

Anja’s research interests focus is on virus pathogenicity and diagnostics, novel diagnostic methods and application of next generation sequencing in the diagnostic space.

She has had a longstanding interest in respiratory virus pathogens and their diagnosis as well as HPV molecular diagnostics and has been part of an advisory group on quality issues pertaining to the implementation of HPV primary screening in NZ.

During the Covid-19 pandemic Anja has been a member of the National COVID-19 Technical Advisory Group.

Lada Mariyeva

Lada Mariyeva

Finance Manager

Biography

Coming soon

Peter Daws

Peter Daws

Service Manager Core and Microbiology

Biography

Coming soon

Vanessa Buchan

Vanessa Buchan

Patient & Client Services Manager

Biography

Coming soon

Greg Devane

Greg Devane

Anatomical Pathology Service Manager

BSc, Dip HSM, AFCHSM

Special Interests

Service design, capacity planning, technology, lean workflow processes and contracting

Biography

Greg has proven experience in building and leading high-performing teams across health, academic and laboratory settings. Greg’s work history includes roles at Otago, Lincoln and Canterbury Universities, 10 years with the Institute of Environmental Science Research (ESR), and most recently 18 years with the Canterbury DHB (Corporate Services, Burwood Hospital and Canterbury Health Laboratories).

Greg graduated with a BSc from Otago University and a Diploma in Health and Safety Management from the New Zealand Institute of Management. Greg has been a member of the Australasian College of Health Service Management for 10 ten years and is a Certified Health Manager.

Greg’s role at Canterbury Health Laboratories has seen him heavy involved with the delivery of hospital and community pathology services including several national screening programmes and forensic pathology and mortuary services.

Dr Joanne Mitchell

Dr Joanne Mitchell

Quality Manager

BSc Hons, PhD

Biography

Jo came to Canterbury Health Laboratories from the UK in 2012. She started her career in medical research and completed a PhD at the University of Birmingham looking at host-microbe interactions in chronic infective lung disease. After a stint of post-graduate research, she joined an independent rapid molecular diagnostic laboratory and became a Clinical Scientist and Quality Manager. Her first role at CHL was as research coordinator and PC3 facility coordinator.

Jo took on her current role as Quality Manager in 2016.

Jill Westgarth

Jill Westgarth

Operations Facilitator and Acting Service Manager for Genetics & COVID-19

Biography

Jill graduated from University of Glasgow with a BSc(Hons) Genetics and MSc Medical Genetics. Jill trained as a clinical cytogeneticist in the UK and joined CHL as a scientific officer in Cytogenetics. Her professional qualifications include UK PG Cert Clinical Cytogenetics and MHGSA (Part 1).

Over the last 20 years, she has worked in various line manager roles in CHL and successfully planned and implemented several new services alongside managing general operational requirements.

Currently, Jill is Acting Genetics and COVID-19 Service Manager at CHL.